In today’s digital world, we have witnessed a sizable shift from traditional brick and mortar purchasing to online browsing and product searching, review scanning, and buying. An estimated three billion packages were expected to ship across the U.S. during the 2020 holiday season - about 800 million more than delivered the year before. While online shopping has been in place for some time and the shift has not exactly occurred overnight, the COVID-19 pandemic has pushed digital behavior even further with more people ordering a greater number of products online, from food, medicine, clothing, and cleaning supplies to furniture, electronics, car parts, and more.
Since the COVID-19 pandemic began, we have seen a spike in phishing attacks, Malspams, and ransomware attacks, resulting in many infected personal computers and phones. Some attackers are using the pandemic as bait to impersonate trusted brands, and businesses and end-users alike are being targeted.
Search the internet for modern website design and dozens of articles will pop up with a list of do’s and don’ts for building the most contemporary and effective website. What works for one brand may not necessarily work well for another, however. Since design is subjective, companies must decide what look and feel would best fit their brand, corporate model, and messaging, plus increase traffic, and ultimately turn clicks into measurable sales.
In 2020, the U.S. supply chain experienced significant disruption, particularly during the early months of the COVID-19 pandemic. The impact was sizable, with shortages of paper goods, food items such as meat, and certain cleaning supplies and other essentials. At the same time, national and state-wide lockdown mandates led to the temporary (and in some unfortunate cases – permanent) shuttering of many physical-location retailers. Virus fears caused shoppers to head online to order food, medicine, and other goods, leading to an unprecedented boom to eCommerce.
As warehouse and distribution center operations continue to grow in both size and complexity, many businesses are scrambling to invest in automated solutions that enable them to keep pace with the demands of global e-commerce and customer expectations.
Moving a physical conference to a virtual experience is no small feat, especially when layering on the challenges posed by today’s remote work and changing employee roles. Like many businesses this year, our Customer Conference, Prevail 2020, has shifted virtually as we seized the moment to bring a traditionally in-person extravaganza online for the first time. After months of planning, our event is almost upon us. As we head into the big week, I want to share some thoughts on how to begin, plan, and execute a virtual conference today.