Intelligent Enterprises today recognize that investing in a new, fully integrated Enterprise Resource Planning (ERP) solution, or upgrading an existing investment is imperative to the success and growth of the organization,, because the cost of doing nothing will hurt the entire enterprise, both short and long-term . According to Aberdeen Group, The Cost of Doing Nothing, 46% of companies with an updated ERP system are more likely to increase their performance, inventory accuracy, and customer satisfaction.
Technology has become the driving force behind the increased pace of business, with companies today facing the “keep up or be left behind” reality. The world of food is especially influenced by this continuously changing and fast-moving, technologically advanced landscape. Food and beverage companies must handle the challenges, that shape the industry and as such, they look to innovation to remain relevant and compliant. In a competitive environment with fickle regulatory conditions, food and beverage manufacturers need to rely upon technology solutions that will support them not just today, but well into the future.
The use of technology has significantly changed shopping habits, as consumers today no longer need to visit a store to make their purchase; now they can use tools such as, laptops, tablets and smart phones to order everything they desire, all with a click of a button. However, as digital interactions become more common, retailers must be creative when it comes to merging the gap between in-store and online purchases. Although change can be terrifying, with this new age brings new opportunities, which every smart retailer must take advantage of in order to remain competitive.
Customer Relationship Management (CRM) refers to the practice and strategies that companies take to manage and analyze customer interactions, while improving relationships through a customer’s lifecycle. Business leaders are more likely to have integrated their Enterprise Resource Planning (ERP) solutions with Customer Relationship Management (CRM). This tactic is intended to provide support to customer interactions and ultimately increase revenue. Unfortunately, some businesses fail to use CRM technology to its full potential, which can ultimately hamper customer service, reduce sales, and affect customer relationships
Smart, efficient, accurate and green – these are the attributes of the modern warehouse. Best-in-class manufacturers and distributors understand that today’s economic climate requires the ability to respond to market conditions quickly and effectively. In addition, as public scrutiny continues to put pressure on companies to become better environmental stewards, technology serves the dual purpose of helping firms to save money and to reduce their environmental impact.
Your Enterprise Resource Planning (ERP) solution is the backbone of your business. An ERP solution provides visibility to decision-makers, and encourages efficiency and collaboration. Organizations that do not upgrade their ERP may miss out on new technology that could significantly improve their business because the system they have in place today may not be meeting their needs, or may not be able to support the growth and innovation that is key to the organization’s future success. An outdated ERP solution can thwart a company’s success, and ultimately lead to organizational failure.