Business

Many people today consider themselves skilled members of the social media community, logging in frequently to their Twitter, Facebook, and/or LinkedIn accounts. We tend to view social media as a communication tool as routine and necessary as email and phone calls. However, many probably don’t view these accounts as an engine to enhance customer service across their organization.

As the Thanksgiving Holiday approaches, I would like to give special thanks to the core of VAI’s business operation…… both family members and our extended family, our VAI employees. Immediate family members have important roles in the organization and are ultimately responsible for maintaining the highest level of customer satisfaction and providing leading edge products and services. Equally important are our employees, many whom have been with VAI for 20 to 30 years. They are also part of the VAI family, based on our years and time spent together, our mutual goals and objectives, and shared recognition that to be successful, we need to work together as a cohesive team. We take pride in running a business centered on core values that deliver exceptional customer service and expertise to our worldwide customer base. I consider myself very fortunate to be able to work with such a talented and motivated team, as it has given VAI the opportunity to grow over the years by offering the highest level of customer satisfaction.