Debajyoti Das

In today’s digital world, we have witnessed a sizable shift from traditional brick and mortar purchasing to online browsing and product searching, review scanning, and buying. An estimated three billion packages were expected to ship across the U.S. during the 2020 holiday season - about 800 million more than delivered the year before. While online shopping has been in place for some time and the shift has not exactly occurred overnight, the COVID-19 pandemic has pushed digital behavior even further with more people ordering a greater number of products online, from food, medicine, clothing, and cleaning supplies to furniture, electronics, car parts, and more.