In a service-oriented society, you need a field service software tool to keep your business on the top. VAI’s Service & Repair application meets that need. This integrated service management software provides you with detailed strategies and solutions to help you meet clients’ objectives. The Service & Repair application is a field service solution that provides a means of recording and tracking service repair calls. The user can easily track a service call through its various stages for customers that have equipment items needing repair. Customer information is easily accessed from the customer and ship-to master files.

Key Features:
  • Search for equipment and check availability on a user-friendly dashboard
  • Flexible pricing options that include hourly, daily, weekly, monthly, and yearly rates with options for excess hour charges
  • Manage the sale and return of consumable items used with rentals
  • Schedule and track equipment maintenance based on rental status, usage, or other factors
  • Access detailed rental history and profitability reports
  • Manage rental contracts, reservations, quotes, point-of-sale, inventory availability, pricing, and more
  • Track serialized equipment, meter readings, fuel usage, cleaning charges, damage waivers, and maintenance history
  • Generate reports for executive inquiries, parts inventory, utilization, and ROI