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Durable Goods

eCommerce

VAI's eCommerce empowers your customers with a personalized and mobile-friendly online experience with a highly configurable website. This interactive portal provides easy access to real-time ERP data for product information, stock status, customer pricing, account information, and much more. Allowing your customers to seamlessly conduct business, get valuable information, and complete transactions – all from your company website.

Advantages of an Integrated eCommerce Website Portal:

Enables 24/7/365 availability of your business

Improved customer service and experience

Connect with more potential customers

Product Tour

Product e-book

Durable Goods

eCommerce

Enables 24/7/365 availability of your business

Improved customer service and experience

Connect with more potential customers

Product Tour

Product e-book

Durable Goods

eCommerce

Enables 24/7/365 availability of your business

Improved customer service and experience

Connect with more potential customers

Product Tour

Product e-book

eCommerce

B2B & B2C

ERP Integration

Customer Self Service

Vendor Portals

Configured to Your Business

Embedded Security Controls

B2B and B2C Support for a Seamless Buying Experience

Convenience and simplicity influence all purchase decisions, whether selling to a consumer or a corporate entity. Expand your business offering with one website to support B2B and B2C customers. Control whether item pricing is available to all visitors or limited to access with a user login. A simple secure check-out screen helps reduce abandoned carts and allows the user to choose their desired shipping address, shipping option, and payment method.

B2B and B2C Support for a Seamless Buying Experience

B2B and B2C Support for a Seamless Buying Experience

Complete ERP Integration for Real-Time Accuracy

S2K eBusiness leverages the same database as the ERP system for real-time, accurate information and eliminates the need for complex integrations. This means that the eCommerce site leverages the same complex pricing routines from the ERP system, and information like inventory levels, order status, and customer data is always up to date on both platforms. Your customers experience a smooth, accurate buying journey, while you enjoy the efficiency of a single source of truth.

Complete ERP Integration for Real-Time Accuracy

Complete ERP Integration for Real-Time Accuracy

Customer Self-Service Tools for a Personalized Experience

Offer unmatched customer service options. S2K eBusiness customer self-service features provide a quick, seamless experience to give your customer all the information they are looking for from your website, reducing the load on your live customer support representatives. Create custom profiles for customers that provide access to their unique pricing, to enter orders from guides or from order history, pay open invoices, download past invoices, and view order status/track shipments.

Customer Self-Service Tools for a Personalized Experience

Customer Self-Service Tools for a Personalized Experience

Vendor Portals for Streamlined Communication

Empower your vendors with the S2K eBusiness vendor portal. This secure online platform streamlines communication and collaboration. Vendors can easily track order status and lead times, deliveries and access relevant documents, all within a user-friendly interface. This fosters stronger relationships and improves efficiency throughout your supply chain.

Vendor Portals for Streamlined Communication

Vendor Portals for Streamlined Communication

Configured to Your Business for a Flexible Web Experience

S2K eBusiness provides a Web Content Manager system that can be used to create, manage, and deliver content for your website. With a dedicated web design team, our eBusiness site can be completely configured to look and feel exactly how you want it - with your own logos, content, and copy. The design and layout of your website are separated from the content displayed within the website. This allows web content authors to create the content for your site without having to understand how to build a website.

Configured to Your Business for a Flexible Web Experience

Configured to Your Business for a Flexible Web Experience

Embedded Security Controls for Protecting Your Data

S2K eBusiness prioritizes data security with granular user access controls. Each login can be meticulously configured to restrict the information users can view and the capabilities they possess within the platform. This ensures sensitive data is only accessible to authorized personnel, safeguarding your business and customer information.

Embedded Security Controls for Protecting Your Data

Embedded Security Controls for Protecting Your Data

VAI Insights

View All eCommerce ERP Insights

VAI Blog

eCommerce ERP Insights

Explore practical guidance for connecting online sales with inventory, pricing, customer accounts, order processing, fulfillment, and financial data so digital commerce can scale without creating new operational silos.

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Featured Insight

What is an e-commerce ERP system?

An e-commerce ERP system connects online storefronts with back-office operations such as inventory, order management, purchasing, accounting, warehouse fulfillment, and customer data. Instead of syncing separate systems after transactions occur, an integrated platform keeps product availability, pricing, orders, and account information current across both the customer-facing site and the operational systems behind it.

What Is an E-commerce ERP System and Why Does It Matter?

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OMNICHANNEL COMMERCE

How ERP Supports Omnichannel E-commerce Strategies

See how ERP keeps inventory, pricing, orders, fulfillment, and customer information consistent across online, mobile, marketplace, and physical channels.

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ERP IMPLEMENTATION

Common ERP Mistakes in the E-commerce Sector and How to Avoid Them

Review common e-commerce ERP mistakes involving requirements, data migration, integration, training, and omnichannel planning—and how to avoid them.

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AI & ECOMMERCE

The Power of AI-Infused e-Commerce

Explore how AI can enhance forecasting, personalization, analytics, and other workflows across the e-commerce and supply-chain environment.

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still have questions?

Talk to an eCommerce ERP Expert

Get tailored advice on how VAI can connect your online storefront with inventory, pricing, orders, fulfillment, customer data, and financials.

Schedule a Consultation

Customer Success Video - eCommerce

VAI eCommerce Delivers Smarter Service and Faster Orders

Discover how VAI's eCommerce customer portal, elevated Valley's ordering, pricing accuracy, and inventory visibility. With real-time updates and seamless integration across web and app, customers get speed and transparency, while keeping that personal touch.

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Wholesale Distribution

Manufacturing

Consumer Solutions

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