The Solution
With the rapid evolution of technology, the world has no doubt become a smaller place. Instant communication and simplified travel have allowed for growing enterprises and companies to expand beyond their borders. With increased globalization and transcontinental business transactions, companies need technology and software that will grow with them, offer support and a competitive advantage in an ever-expanding marketplace, no matter where they may be.
In the case of Rowmark, the leading plastic supplier in the engraving industry, business opportunities began to present themselves across the globe. The success and growth of the company found them outgrowing their current ERP software and in need of a solution that would not hinder growth and success. The search for a new supply chain management solution and partner was predicated on important criteria, including scalability, features and functions, and value or return on investment (ROI). After nearly three months of searching, Rowmark partnered with VAI to deploy its ERP Solution with S2K Smart Center, a browser-based, easy to use application with anytime and anywhere access, and S2K Analytics.
With Rowmark’s acquisition of Johnston Plastics, a loyal customer at VAI for nearly seventeen years, Rowmark began to rapidly expand and soon came to the realization that onboarding new employees to the current ERP software would be cost prohibitive. The company’s goal was to adopt a solution that would improve ROI while streamlining operations and creating consistency throughout all locations across the globe, especially in the U.S, Europe, and Australia.
After a careful and well-thought-out decision-making process, Rowmark concluded that VAI and its S2K Enterprise solution was the best choice and partner. Because of the unlimited user licensing and onboarding support, Rowmark knew that its growth would no longer be hindered by its technology platform, and, in fact, it would be an enabler of growth. S2K Enterprise is known for its ease of use and flexibility to tailor different companies according to their specific requirements. In addition, VAI’s reputation for offering a high level of customer service played an important role in the decision. The implementation process and training began almost immediately. Rowmark recognized that with supply chains at the center of everyday business operations, there was no time to waste in making the transition.
VAI’s ERP solutions have supported and driven Rowmark’s business expansion through organizational ROI and inventory transparency. VAI’s unlimited user licensing has been a cost-effective solution for Rowmark during their acquisition of Johnson Plastics. “Adopting a new ERP platform is a substantial commitment,” said Gary Justen, director of information technology at Rowmark. “VAI’s unlimited user licensing, though, is a unique feature that we knew would directly impact our ability to scale effectively as our company continues to expand.” Rowmark has been able to confidently manage product and inventory across the globe with faith in the stability and ease of the platform; they plan to bring along VAI’s ERP solutions as they grow their business now and in the future.
Rowmark began installing VAI’s S2K software in September of 2015 in the U.S. From there, the Australian distributors have joined onto the platform. Onboarding will continue throughout global locations until July of 2017. Currently, Rowmark has more than two hundred users on VAI’s platform with steadily growing numbers of users. This gradual onboarding has allowed Rowmark to better service their customers while creating consistency, transparency, and organization from online ordering to shipping, invoicing, and purchasing.
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