With the age of Big Data among us, technologies continue to transform the way we do business in the retail marketplace. Unfortunately, many businesses lack the talent and structure to turn big data into a competitive advantage.Companies that excel in building and managing a data-driven infrastructure while managing shopper interactions will see annual improvements in ROI. Understanding and addressing the needs of consumers has always remained a challenge for many retailers. Companies that do excel in building and managing a data-driven infrastructure allow business leaders to translate the confusion of the data into clear insights. Here are 3 reasons it makes good business sense to follow their lead.
The height of the holiday shopping season has arrived and, according to the National Retail Federation, an estimated 135.8 Million shoppers will be making purchases online and in stores. As shoppers are busy purchasing gifts, it’s the responsibility of the retailer to protect its shoppers from any security breaches. As a retailer, have you stopped to wonder how safe and secure your technology infrastructure is to prevent such attacks from occurring?
Many people today consider themselves skilled members of the social media community, logging in frequently to their Twitter, Facebook, and/or LinkedIn accounts. We tend to view social media as a communication tool as routine and necessary as email and phone calls. However, many probably don’t view these accounts as an engine to enhance customer service across their organization.
The Holiday season is amongst us, and with that brings the holiday shopping rush. This is the time of year when retailers enjoy significant revenues, but the holiday season can also bring challenges for retailers without a proper inventory management solution in place. It is estimated that 87 million people will be shopping during this holiday season. With that kind of demand for goods, it is imperative that retailers properly prepare and manage their inventory, with up to 40% of retailers’ annual sales occurring during the holiday season. (Source: National Retail Federation, derived from Bureau of Labor Statistics data). Along with in-house shoppers, retailers are experiencing a sizable increase to their e-commerce sales as well.
As the Thanksgiving Holiday approaches, I would like to give special thanks to the core of VAI’s business operation…… both family members and our extended family, our VAI employees. Immediate family members have important roles in the organization and are ultimately responsible for maintaining the highest level of customer satisfaction and providing leading edge products and services. Equally important are our employees, many whom have been with VAI for 20 to 30 years. They are also part of the VAI family, based on our years and time spent together, our mutual goals and objectives, and shared recognition that to be successful, we need to work together as a cohesive team. We take pride in running a business centered on core values that deliver exceptional customer service and expertise to our worldwide customer base. I consider myself very fortunate to be able to work with such a talented and motivated team, as it has given VAI the opportunity to grow over the years by offering the highest level of customer satisfaction.
If you’re a food and beverage manufacturer operating in today’s economy, your ERP system must support the functions that are critical to run your business. Your system should be flexible and easy to use, support innovation, and have the potential to further your company’s future growth.