Customer Relationship Management

Prerequisites:

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Objectives:

japanese sex free To gain a basic understanding of the functions and features of S2K Enterprise Customer Relationship Management application and provide the user with skills to effectively enter and track sales opportunities

Course Outline:

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  • Account Setup
  • Contacts
  • Marketing Files
  • Opportunities

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  • Telemarketing Entry
  • Telemarketing Script
  • Inquiry
  • Maintenance
  • Order Entry

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  • Tracking Activity
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  • Closing Opportunities

http://eranet-smartgridsplus.eu/?CAMS-HERE=nudecam&8f3=3c Account Information Window

  • Reviewing Opportunities
  • Reviewing Activities
  • Entering / Updating Quotes
  • Customer / Prospect Inquiry

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