CRM Software Solutions
Customer loyalty is key to your bottom line. Strengthen your relationships with Customer Relationship Management software (CRM) solutions from VAI. This cost-effective CRM software suite can help you recognize, acquire, retain, and develop your business’ most profitable clients and customers.
Encompassing one central database, our Customer Relationship Management tool leverages the power of your existing technology to give you a comprehensive, enterprise-wide, picture of all customer and prospect interactions.
Generate timely, successful and consistent campaigns with Marketing Automation tools.
Gain real-time access to all product and customer information with the Integrated Contact Management features.
Maximize the productivity of your local and remote sales teams with VAI’s SalesLinx software
Marketing Automation: Fax, email, or mail promotional or sales materials straight from your sales team dashboard with a contact database and automated marketing campaigns.
Target your audience using a host of sort criteria and then instantly send them a group e-mail featuring:
- New product information
- Special promotions
- Coupons
- Updated price lists
- New collateral
Marketing automation allows you to deliver timely, relevant marketing messages, while developing long-lasting customer relationships.
Contact Management: Our Customer Relationship Management software solution is more than your typical contact management tool. This powerful application streamlines the entire order processing as well as provides prospect/customer tracking. From one sales team dashboard, you can do it all:
- View account information
- View full account history
- Generate quotes
- Check customer item availability and pricing
- Create to-do-lists to flag follow-up activity
- Review existing order status
- Track specific opportunities
Search, analyze and track detailed communications within each account using unlimited user defined fields at the contact, customer, and opportunity level. VAI’s Customer Relationship Management software includes a robust contact management application that gives your entire organization access to the same, continually updated information. This type of intelligence allows your company to meet customer demands as they arise, providing your customers with an exceptionally high level of service.
Remote Sales Force Automation: Whether your sales team is local or on the road, you can ensure that they stay productive with VAI’s SalesLinx software. This extraordinary CRM software application gives users the ability to enjoy on demand access to prospect, customer, sales order, and item information. With SalesLinx, your team can easily download data from the main server to a laptop in order to:
- Create, edit or update the records of prospects
- Enter orders or quotes
- Check the history of sales and inventory
- Utilize contact management functions
- Review the status of orders
- Transmit orders on demand
- Update the database as needed or at scheduled batch intervals
Updated information and new leads are automatically distributed to your sales team ensuring optimal connectivity and productivity no matter where they are.
VAI’s e-Business applications bring the power of the web to your organization, giving you the ability to quickly engage and collaborate with customers. With this part of the Customer Relationship Management software suite, you will be able to provide your customers with real-time access to product selection, descriptions, availability and related products.
Learn More About VAI’s Customer Relationship Management Software
Vormittag Associates Inc. provides value-driven software solutions designed to help you meet your most challenging large business objectives. Discover how VAI's Customer Relationship Management software can manage all of your CRM needs. Browse through our industry-specific products, fill out a contact form for a FREE demo package or call us today at 1.800.824.7776. We look forward to helping you reach your business goals and long-term growth strategy.
